1. Reservation Procedure
At BÓHA London, we look forward to welcoming you and ensuring a delightful dining experience. To make a reservation, please follow the guidelines below:
- Online Booking: You can make a reservation through our website using our online booking system.
- Phone Reservations: Alternatively, you can call us at 020 3819 6644 during our business hours to make a reservation.
2. Reservation Confirmation
We will confirm your reservation via email or phone call, depending on the method you used to book. Please ensure you provide accurate contact details during the booking process.
3. Reservation Cancellation
We understand that plans may change. If you need to cancel or modify your reservation, please do so at least 24 hours before the reservation time. This allows us to accommodate other guests.
3.1. No-Show Policy
If you fail to arrive for your reservation and do not provide advance notice of cancellation, a no-show fee of £25 per person may be charged to the credit card provided during booking.
4. Group Bookings
For reservations of 12 guests or more, please contact us directly. Additional terms and conditions may apply for large group bookings.
5. Special Requests
We will do our best to accommodate special requests, such as dietary preferences and celebrations. Please inform us of any special requirements when making your reservation, and we will make every effort to fulfill your needs.
6. Late Arrivals
We understand that unforeseen delays can occur. If you anticipate being late for your reservation, please contact us as soon as possible. We will hold your table for 15 minutes beyond the reservation time. After this grace period, we may release the table to waiting guests.
7. Contact Us
If you have any questions or need further assistance with your reservation, please contact us at:
8. Dress Code Overview
Management reserves the right to refuse entry if no physical ID is provided.
2. Information We Collect
We may collect the following types of information when you visit our website or use our services:
2.1. Personal Information
Name: We may collect your name if you provide it voluntarily.
Email Address: We may collect your email address if you subscribe to ournewsletter or make a reservation.2.2. Non-Personal Information
3. How We Use Your Information
We use your information for the following purposes:
To process reservations and orders.
To send you marketing and promotional materials with your consent.
To improve our website and services.
To respond to your inquiries and requests.
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information with service providers and business partners who assist us in providing our services.
5. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold aboutyou.
Correction: You can request corrections to any inaccuracies in yourpersonal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Objection: You can object to the processing of your personal information for direct marketing purposes.For more information on your rights and how to exercise them, please contact us at firstname.lastname@example.org.
We take the security of your information seriously. We implement appropriate measures to protect your information from unauthorised access and disclosure.
8. Contact Us
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide valuable information to website owners.
3. Types of Cookies We Use 3.1. Necessary Cookies
These cookies are essential for the proper functioning of our website. They enable you to navigate the site and use its features.
3.2. Performance Cookies
These cookies collect information about how visitors use our website, such as which pages they visit most often. This data helps us improve our website’s performance.
3.3. Functionality Cookies
Functionality cookies allow our website to remember your choices and preferences, such as your language or location, to provide a more personalized experience.
3.4. Advertising Cookies
4. How to Control Cookies
Please note that blocking or deleting cookies may affect your browsing experience and the functionality of our website.
6. Contact Us